Internet Defamation and Bullying Attorneys

At Aeton, we are knowledgeable Internet attorneys and we can advise you on lawsuits for damages and emotional distress inflicted by bad ratings, anonymous comments, online bullying, stalking, invasion of privacy or harassment.  Technology changes faster than lawmakers can create protections against misuse.  Consequently, lawyers trying to stop threatening and harassing behavior on the Internet and social media have to rely on tort laws and lawsuits designed around decades of case law before the Internet was in widespread use.  These cases are rarely straight forward and overlap various legal disciplines.

At Aeton, our technology savvy attorneys have the knowledge to understand the various computer devices, applications, and platforms utilized to post defamatory comments, harass and bully peers and co-workers over the Internet or through social media websites.  We have drafted and examined numerous terms of use for Internet businesses and social media applications. We have advised many clients on how to address any number of legal issues with use of the Internet.

We also have the ability and experience to identify and navigate the intersection of different areas of law involved in these cases to file lawsuits for damages caused by use of hand held devices, smartphones, and computers. Depending on the unique facts of each case, we might start with examination of the terms of use of for online applications such as Facebook, Instagram, YouTube, FaceBook, Google + and Snapchat, WhatsApp to determine if a user is in violation of the terms of use.  Although these companies typically can avoid liability through legislation and case law, if a user is violating the terms of use on these platforms, then an attorney might be able to take action to get the company to stop the activity or remove the online statements. 

Additionally, to the extent social media companies will not cooperate, lawsuits and subpoenas may be available in certain cases for lawyers to access information on anonymous users.   Further, we utilize take down letters, cease and desist demand letters, and the prospect of a lawsuit to stop online harassment and bullying if the user has been identified.  Finally, if all of these methods fail, or if a particular situation warrants immediate attention, we may serve as attorneys to represent clients with a lawsuit in court for defamation, invasion of privacy, or infliction of emotion distress.

Internet Bullying, Harassment and Invasion of Privacy 

In Connecticut, the tort of invasion of privacy has been used as one method to combat the negative impact of online harassment. Invasion of privacy involves unreasonable intrusion upon the seclusion of another, appropriation of another’s name or likeness, unreasonable publicity given to another’s private life, or publicity that places others in a false light before the public.  The law was officially recognized by Connecticut courts back in 1982, well before the widespread use of the Internet.  Nevertheless, lawyers in Connecticut are finding ways to utilize this law to address online harassment cases.   

Some examples of cases where invasion of privacy might be available include:

  • Revenge Porn or Releasing Private Photographs.This type of case may involve a spurned boyfriend or girlfriend causing harm by releasing to others or posting online intimate or private photographs.  The key aspect of these claims concerns the disclosure of intimate information obtained in confidential circumstances. Although the Connecticut legislature is currently considering formal legislation for so called “revenge porn,” there is no specific Connecticut law that currently covers this type of event and therefore, a lawsuit for invasion of privacy or infliction of emotional distress may apply.
  • Accessing Private Emails or Social Media Profiles.  A common tactic for internet harassment involves accessing another person’s personal accounts for email or social media, such as Facebook or Google +.  Other cases involve creating fake profiles under the name of the victim and posting damaging information or making outrageous statements online thereby inviting others to attack or criticize the real user.  Almost always these situations are caused by anonymous users and the help of an attorney may be needed in uncovering identify of the user or requesting that the social media company shut down the fake profile.
  • Impersonation or identify theft of passwords to access online profiles

Internet Defamation and Reputation Management

In today's business environment, a favorable online reputation is critical. At Aeton, we receive many inquiries from professionals, doctors, lawyers, and business owners concerning bad reviews on the Interent, false and defamatory statements and poor ratings.  Ratings sites include Yelp, Google +, AVVO, Healthgrades, RateMDs, and various other specific sites related to professionals such as doctors and lawyers.  Many times, it is not possible to convince Yelp or other websites to remove a review or rating.  Typically, litigation is not successful against the company providing the review.  

However, reviews can be removed in cases where a user violates the terms of use of the site.  Additionally, in some cases, you can find out the identify of a reviewer.  Further, in cases where a review cannot be removed, there are other ways to manage the information online that a Internet user might see.  We have advised several doctors and lawyers on how to address poor reviews on the Internet.  

In other cases, competitors can seek to harm each other through false claims and misstatements on blogs and anonymous online forums.  Getting to the bottom of these cases can be difficult. However, there are sometimes ways to find out the identify or location of an anonymous poster through a lawsuit. 

The reason an anonymous user may not be anonymous concerns IP addresses. To put a comment online or on a blog or website, a user must access the Internet provided by an Internet Service Provider or ISP through Connecticut towns and cities.  That is typically done by way of a subscription agreement with an ISP like Comcast, Cox, Charter, AT&T, or smaller providers.   In a typical residential situation, a single public IP (Internet Protocol) address is a numerical label assigned by your ISP that your router shares with all devices in a home.   

When you visit websites, or post defamatory comments online, you leave behind a trace of your IP address.   Obtaining this information is not as simple as you might think.  Internet services providers, cellular companies, and social media websites are inundated with requests for this type of information.  Navigating their policies and the legal issues that come with lawsuits for anonymous comments can be complex. 

In appropriate cases, attorneys can be used to subpoena an ISP in New Haven or Hartford, such as Verizon or AT&T for access to text messages or to find out a user profile or source of online activity. Once a user is identified, then other claims can be made such as defamation.  Depending on the nature of the comments, a professional may be able to make a defamation claim in a lawsuit without proving actual damages.  These claims are known as defamation per se. 

School Children and Cyber Bullying

Unfortunately, bullying is pervasive in online forums, websites, and social media sites.  Most of us have seen or experienced some kind of bullying in our youth.  Today’s bullying is a different type.  Internet bullying or cyberbullying reaches around the world in seconds and allows no escape for the victim even when they return home.  The Internet never shuts down and kids have a tendency to check and recheck online posts every minute.  Bullying and harassment happens online on blogs, Facebook, Snapchat, WhatsApp and Instagram, and through text messages, sexting, video games, and instant messaging devices.

Sadly, the results of this new, harsh bullying online can be devastating to the victim and especially school aged children.   Many parents are shocked and stunned when they learn what children are saying and doing to each other online. 

When bullying occurs with students, it may be necessary to immediately involve the school administrators, superintendent, or principal with a formal complaint or letter demand by an attorney.  This is particularly important if parents find their concerns about bullying are being ignored by the school.  This includes not only public, but private institutions as well.

Forcing a school district to take action can be a critical step to stopping the behavior.  Connecticut recently amended the bullying laws on the books to include cyberbullying.  The law expands bullying to include cyberbullying, which it defines as acts of bullying carried out through mobile electronic devices (i.e. cellphone, smartphone, iPhone, Samsung phone, laptop) or other electronic communications, the Internet, interactive and digital technologies, or cell phones.  Examples include text messaging and paging devices, personal digital assistants, laptops, video gaming devices, digital video disk players, and digital cameras. 


Criminal Charges and School Suspension for Social Media and Sharing

We have advised students, and their parents, facing potential criminal charges and school discipline for various matters related to technology.  There are numerous incident across Connecticut and nationwide involving cases of potential charges and discipline for students on social media including sexting,  sharing of photographs through texting or social media sites such as SnapChat and WhatsApp, phony profiles on FaceBook and Instagram, and passing around screen shots of text messages.  Many parents expect that these incidents will be treated at the local school level only to find out too late that the school involved the police.  The media also gravitates towards to these stories.  Once the school, police, and media become involved, the incident can go viral nationwide.

It is very important to consider getting an attorney to navigate these case early in the process before they get out of control.  Although all cases are different, Aeton Law Partners typically charges a flat fee to provide a confidential attorney conference to review these matters.  If additional representation is needed, we typically handle these claims on an hourly basis. 

Contact us today to discuss Internet and technology related lawsuits and claims, (860) 724-2160.